AENOR has developed a broad catalogue of certifications that contribute to improving health services management and the satisfaction of all users of the system. AENOR's certificates bolster competitiveness among health care organisations, encouraging ongoing improvement in the fields of quality management, healthcare, environment, information security, food safety and health care products.
In the Health care field, AENOR offers more than
900certificates that promote improved competitiveness among organisations in the sector.
AENOR focuses its activities in Health Care on four basic premises: contribute to improve the health of the people, to bring the health care system closer to society, to improve the management of health care organisations and to increase the efficiency of the sector.
AENOR's certificates are intended for both public and private organisations:
from health services or health councils in all autonomous communities to hospitals, clinics, haemodialysis centres, image diagnosis centres, laboratories or sanitary transportation companies, along with opticians, pharmacies, dentists, and all kinds of centres that provide socio-sanitary services, such as residences, day/night centres, etc.
Specific certifications for Health Care and Social Services
The most-implemented generic certifications in Health care and Social Services
June 2018 No. 338
The first certificates were awarded to organizations in this field according to the ISO 9001 Standard, and for services without a relationship with the patient.
September 2014 - No. 296
This standard pursues excellence and safety through standardised protocols, defining specific indicators and promoting quality-based management.
See case study
September 2013 - No. 285
Certification in accordance with the UNE Standard 179003 helps health care organisations to reduce risks to their patients. Medical centres in Galicia and Valencia have opted for this certification…
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