Quality destinations
Tourism is a fundamental pillar of the economy that should confront the challenge of responding to new needs. Currently, tourists are better informed, they value ecological factors, have new priorities and demand a more customised attention and better quality in the services. To advance in this significant challenge, the sector has elements to improve competitiveness, such as quality management systems, environmental management systems, training and innovation.
Companies from the tourist sector are increasingly using the certification as a competitiveness and improvement tool. Certification is important for companies as it is a means to provide visitors with a pleasant stay and thus help to ensure that the experience is repeated and recommended to others.
Accommodation companies (hotels, resorts, tourist apartments, rural houses, etc.), catering facilities (restaurants, cafeterias, nightclubs, bars, etc.), agencias de viajes (mayoristas, minoristas, agencias on-line, centrales de reservas, etc.) y de oferta complementaria (playas, balnearios, museos, parques temáticos, campos de golf, clubs náuticos, palacios de congresos, centros comerciales, etc.) han confiado en la certificación de AENOR.
