Management tools training
These techniques and strategies applied to control and efficiency improvement are the basis of knowledge management, communication, information accessibility and, ultimately, the activity's success. AENOR's management tool courses delve into these and many other key aspects of the business' driving force, such as quality management tools and data management tools.
This extensive and versatile training is part of a complete catalogue of courses aimed at training auditors in the fundamentals of the ISO 19011 standard and its application as well as in more specific areas: non-conformity management, claims management, preparation of procedures.
The management tool courses are aimed at professionals that hold very diverse positions within the business framework. That is, from quality technicians and personnel engaged in the processing of claims and incidents to directors, auditors, managers or anyone interested in implementing procedures to improve the company's competitiveness and profitability.
It is an accessible type of training also from a methodological point of view. The courses are offered in-person or by Live Training, which involves following the lesson live in a Virtual Classroom.