AENOR is committed to the satisfaction of its employees, customers and suppliers:
AENOR contributes value through people. This is why our internal communication channels are constantly being improved, ensuring our professionals always communicate in a transparent way. There are special inboxes for equality policies and the prevention of harassment, and the recruitment of personnel with disabilities is encouraged, as well as collaboration on work integration projects and with special employment centres.
We work to ensure the satisfaction of our customers, safeguarding communication and their right to privacy. In addition, we resolve incidents thanks to a Quality Management System for conformity assessment activities.
We care about the code of conduct that helps us maintain the best possible relationship with our suppliers; and we respect the Procurement and Sub-contracting Policy, to promote compliance with criteria in the areas of basic human rights, work, health and job safety among suppliers and contractors.