The European scheme for recognising excellence was created to distinguish organisations that follow a
strategy based on Excellence and which have met their established objectives.
EFQM Excellence model is made up of
nine criteria, clearly divided into two parts: the group comprising the so-called "Facilitators", which refers to what makes the company what it is and how this is achieved and the "Results" group, which recognises the organisation's successes as regards all interest groups (customers, employees, society, suppliers) and in relation to implementing the strategic plan.
The recognition scheme gives the organisations:
This certification scheme is applicable to any type of organisation, regardless of the sector in which it operates.
Given the specificity of its scheme, it cannot be carried out integrated with another management system.
Once the audit has been performed, organisations obtain an excellence level of
200+, 300+, 400+ or 500+.
Furthermore, organisations with management systems certified by AENOR have free access to the AENORnet and a subscription to the
AENOR monthly magazine.
Commitment toExcellence Mark
European Excellence Mark300+
European Excellence Mark400+
European Excellence Mark500+
AENOR is the leader in certification of the EFQM Model in Spain, having issued the greatest number of EFQM certificates for the various levels of excellence.