Skill development courses

A company's ability to communicate depends to a large extent on its ability to listen to its employees and customers and to empathise with their needs. These and other skills in knowledge management and communication allow them to work with more than just products or services: they offer a solution to a problem. Skill development courses prepare professionals who will be responsible for team management and coaching, communicating with external media and acting as intermediaries between what the customer demands and what organisations deliver. Relationship skills are an added value to business management, which is why the demand for profiles with specific training in this area is constantly growing.

Digital skills training

Business skills training and good communication skills are a basic aspect of business growth in all areas of activity. Team managers, trainers and business managers are essential elements in the correct functioning of the business network. Their training and level of specialisation in various communication skills enable them to successfully manage any project or initiative.

This skill development can be approached from various perspectives and out training catalogue includes the most important ones. From workshops and courses in the field of effective communication or public speaking, to more commercial aspects aimed at sales for loyalty, as well as specific training for coaching, self-motivation and leadership, or courses in digital skills. We also have our own qualification as an Expert in Knowledge Management which, based on the study of the ISO 9001:2015 standard, allows for the development of plans for compliance in much broader areas, such as quality, training or human capital management.

The profile of participants in the courses for the development of business skills is varied. This training is useful for employees in quality departments, HR, or team management, as well as for professionals with roles specifically oriented towards direct dealings with customers. However, the aim of these courses to learn how to speak in public, train trainers or manage knowledge is to provide emotional and communicative tools and competences that are practical in countless contexts, both professionally and personally.

At AENOR, we provide different training modalities to make skill development courses easy to follow. Participants can choose in-person or live training online, always with the involvement of expert teachers in the field and with the possibility of sharing ideas, doubts and concerns with the rest of the class.