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Quality of Dental Services
UNE 179001 Dental Clinic

Quality of Dental Services

Quality of Dental Services

​​​​​​​​​​​​​​​​​​​​​​​​​​Dental Clinic certification, a means to optimise and better protect patient health and welfare

The Standard UNE 179001 on quality in dental centres and services, sets forth requirements that must be met by the dental clinics in order to improve the quality of the service provided.

It has been drawn up under the leadership of the Ilustre Consejo General de Colegios de Odontólogos y Estomatólogos (General Council of Odontological and Stomatological Associations).

This Standard defines the quality requirements for a dental centre or clinic, including aspects related to the centre's organisation, its facilities and equipment, the training and qualifications of the professionals who work there, and the processes directly related to healthcare.

By acquiring AENOR Dental Clinic certification, centres and clinics can be identified and distinguished as facilities that provide quality dental services and that offer safety guarantees as regards patient health care.

Dental centres, clinics and services.

The dental clinic certification is compatible with and complementary to the certification ​ UNE-EN ISO 9001with the possibility of integrating the two models to increase the benefits for the healthcare centre. Dental centres can also benefit from certification under Standard UNE 179003 on patient safety risk management. Implementing this standard could reduce the adverse events suffered by patients whilst under the care of the dental clinic.

Once the audit process has been successfully completed, if the implemented system meets the requirements of the UNE 179001 standard, the organisation will obtain:

  • An AENOR Certified Dental Clinic Service​​​ Certificate

  • A licence to use AENOR's Certified Service Mark.
AENOR Mark for Quality Management in Dental Clinics

AENOR Mark of Quality Management
for Dental Clinics