Right form the start of the coronavirus crisis in March, AENOR has adjusted its activity to the guidelines of the authorities, maintaining the usual high standard of all its services and departments, which are available through the usual channels.
As a result of prior intensive and rigorous work, all the activities that AENOR can carry out remotely are being performed efficiently through an effective and comprehensive deployment of telework, which, among other things, maintains 100% of all the digital services it provides.
The sale of standards and other information services are operating quite normally. In the area of training, face-to-face training has been resumed, in compliance with all the security measures established in the reference protocols. This said, AENOR offers a wide range of online training options, so that both companies and individuals can choose the formula that best suits them.
In the field of compliance assessment, the option of remote audits is offered, and which is being adopted by many organisations. It offers different advantages, such as not delaying the audit process and putting organisations in a better position to recover normal activity as soon as possible once the coronavirus crisis has been resolved.
Furthermore, AENOR Laboratorio continues to provide its services with total normality.
The usual telephone and email communication channels of the different services and departments remain active; given the high number of calls we are receiving, we recommend the second option. We remind you of the email addresses of the different services: