Skip main navigation

Trusted Platform "Overcoming COVID-19"

New ISO 20000

Trusted Platform "Overcoming COVID-19"

The last few months have been an unprecedented test for citizens and companies. Only by creating confidence will the economy and society regain their vigour.

Learn about what we can offer you

  • Certificates that recognise those organisations that have implemented effective measures to prevent infection through anti-COVID19 protocols
  • Certificates that identify cleaning and disinfection companies with controlled hygienic processes.
  • Certifications for specific sectors such as the tourism sector
  • Protective equipment certificates drawn up in accordance with standards
  • Remote audits of different certifications, which allow certification processes to not be delayed
  • Online live training
  • Laboratory analysis of COVID-19 on surfaces
  • Monitoring of the production processes of health and protective equipment by AENOR inspectors
  • Access to standards that indicate how to develop essential materials in the fight against the pandemic, as well as in the provision of services based on specific protocols
  • In short, greater security in the face of the new situation.

In addition to the most frequently requested standards these days, we offer you some other highlighted standards in the healthcare sector:


AENOR's new training is live, with a friendly and easy-to-follow methodology. If offers conferences, knowledge and exchange of professional experience, also live. Among other areas, it trains the staff responsible in companies for developing anti-COVID-19 protocols.

  • Certification of Protocols against COVID-19 AENOR has developed a methodology based on the recommendations of national and international organisations, which represents a complete approach to organisations' management of COVID-19 related risks, with a complete registry of fields such as occupational health, cleaning, training, waste management and specific risks in organisations, and that it is aligned with the review of its contingency and business continuity plans. 
  • Hygienic face mask certification
  • Certification CE Marking of personal protective equipment
  • Certification Controlled sanitation. It represents a complete approach to the management of cleaning and disinfection activities and consists of exhaustive assessments both in person and documentary, as well as in the Sampling for SARS-CoV-2 (COVID-19) detection using PCR, aerobes and surface enterobacteria techniques, analysis managed by the AENOR laboratory, to verify the effectiveness of the previously defined protocols and methodologies.
  • Certification SAFE TOURISM CERTIFIED by the Institute for Spanish Tourism Quality (ICTE) to certify 21 reference points affecting 21 different areas of the Spanish tourism value chain.


Verification of Cleaning and Disinfection processes

  • The verification of cleaning and disinfection processes has always been a critical aspect in certain sectors, such as agri-food and healthcare. Now, due to the exceptional situation we are experiencing, it becomes an essential tool that allows us to increase the safety of people against the spread of coronavirus in the different environments in which we move: shops, work centres, public transport, etc.

Analysis of hygienic face masks

  • Hygienic masks must comply with the requirements specified in the standards UNE 0064-1:2020, UNE 0064-2:2020 and UNE 0065:2020 in order to ensure their correct functioning. AENOR has initiated the tests necessary to verify compliance with these specifications:
    • Bacteria Filtration Efficiency (BFE): this test allows the degree of filtration of the masks to be determined, with a minimum requirement of 95% for non-reusable face masks and 90% for reusable face masks.  
    • Breathability: This analysis assesses the ease of breathing with the mask from various differential pressure measurements, and must be the result of less than 60 Pa/cm2
    • Microbial cleaning: In addition to the requirements of hygienic face mask standards, we carry out the microbial cleaning analysis in order to determine the bioburden (number of microorganisms) of the mask before use.

Analysis of coronavirus on surfaces. Verifies the effectiveness of the cleaning and disinfection procedures with the SARS COV-2 virus analysis service on surfaces and water by PCR.



Certainties are needed on the material that is acquired and received. For this reason, the AENOR inspectors supervise the production processes of healthcare and protective products (sanitary masks, PPE masks, gloves, goggles, etc.) ensuring that shipments correspond with what has been agreed to.


We will keep you informed of upcoming calls.

Trusted Platform "Overcoming COVID-19"

How to provide trust in the times of COVID-19

More information

Hygienic face mask certification

More information

ISO 22000 Solutions