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AENOR Norma
UNE-ISO 10001:2019

UNE-ISO 10001:2019

Gestión de la calidad. Satisfacción del cliente. Directrices para los códigos de conducta de las organizaciones.

Quality management -- Customer satisfaction -- Guidelines for codes of conduct for organizations

Management de la qualité -- Satisfaction du client -- Lignes directrices relatives aux codes de conduite des organismes

Publication date:
2019-06-05 /In force
International equivalences:
Cancellations:
60
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