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AENOR Norma
UNE-ISO 10003:2008

UNE-ISO 10003:2008

Gestión de la calidad. Satisfacción del cliente. Directrices para la resolución de conflictos de forma externa a las organizaciones.

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Management de la qualité - Satisfaction du client - Lignes directrices relatives à la résolution externe de conflits aux organismes

Publication date:
2008-10-01 /Cancelled
Cancellation date:
2018-11-14
International equivalences:
Cancellations:

It is cancelled by: UNE-ISO 10003:2018

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