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Digital transformation in AENOR

14/06/2019

AENOR is currently immersed in a digitalisation transformation project to overhaul its entire operating system; incorporating Microsoft Dynamics 365 and artificial intelligence tools, with the aim of enhancing productivity and profitability.

AENOR is exploring how Microsoft AI services can be used to build an intelligent search engine that can help clients find the right certification to suit their needs without having to be an expert in standards. Processing natural language using AI means that clients will be able to use everyday search phrases to find the content they're looking for.