CaixaBank has received the EFQM 500+ European Seal of Excellence with a score of over 650 points. The company successfully completed the rigorous external evaluation process endorsed by AENOR and the Club for Excellence in Management (CEG), improving on the score it received in the previous review.
By obtaining this benchmark European Seal, based on a rigorous evaluation system, those companies awarded become nationally and internationally acknowledged for their continuous improvement, with the certification helping to optimise company performance and involving all staff in the continuous quest for excellence.
To conduct this evaluation process, which involved over 300 CaixaBank professionals, AENOR visited the company's central services, branches, and its business and private banking centres in several Spanish cities and evaluated the bank's various teams.
In the image, from left to right, Rafael García Meiro, AENOR's Chief Executive Officer; Gonzalo Gortázar, CEO of Caixabank; Bibiano Martínez, Deputy Executive Director in CaixaBank's General Business Unit; and Ignacio Babé, General Secretary of the Club for Excellence in Management (CEG).