27 June 2019. Adif and Adif Alta Velocidad (Adif AV) have renewed the Gold Seal for European Excellence 500+ in their management systems, the highest award for excellence under the European Foundation for Quality Management (EFQM) model.
Following external evaluation by accredited staff from AENOR and the Club Excelencia en la Gestión (CEG) of the management systems of Adif and Adif AV, both companies have renewed this Gold Seal, which they received for the first time in December 2012.
The final result of this exhaustive undertaking, in which a total of 68 people from the management structure participated directly, includes a detailed report that reflects both the detection of the strengths and the areas of improvement of the management system of both companies, which will be addressed later in the Excellence Committee.
Adif and Adif AV are the only Railway Infrastructure Administrators in Europe and the world recognised with the highest award for excellence in management under the EFQM model, which is currently used by more than 50,000 organisations worldwide.
Using objective and rigorous analysis, this model enables the verification of the state of an organisation, taking advantage of opportunities for improvement and increasing confidence and demand for services. In this way, it provides a structured approach for the company to optimise business performance and competitiveness through the analysis of the cause-effect relationship between the actions and results obtained by the company.
The revalidation of the Gold Seal of European Excellence 500+, which will be valid until 2022, places both Adif and Adif AV at the forefront of Spanish companies. In addition, it confirms the commitment of both organisations to the incorporation of the quality management models approved by the European Union and to the participation of all workers in the responsibility of pursuing continuous improvement in relation to customers and stakeholders such as railway operators and users.
This distinction, which highlights the company's know-how, also gives Adif and Adif AV a competitive advantage in international calls for tenders for the construction and management of railway systems.