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ABANCA obtains the AENOR certificate of excellence for the service of banking for individuals

30/03/2017

• The audit highlights the bank's differential attention model and the improvement of the client experience.

• The certification values transparency, the commitment to offering accurate, precise and easily understandable information, continuous staff training and the existence of a moral code and a code of conduct.

• ABANCA is the second Spanish financial institution that has achieved this new AENOR recognition of quality in the banking sector.