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Certification in management systems for quality in healthcare organizations ISO 7101

Certification in management systems for quality in healthcare organizations ISO 7101

Certification in management systems for quality in healthcare organizations ISO 7101


Healthcare organizations around the world have been facing significant challenges for several years, marked by a constantly evolving scenario. The healthcare sector has been facing significant challenges for several years due to a number of critical factors, which highlights the urgent need to launch a specific solution for the sector.

Standard ISO 7101

TheISO 7101is the first international standard for quality management in healthcare. It prescribes requirements for a systematic approach to sustainable, high quality health systems, enabling organizations of any scale, structure, or region to:

  1. Quality culture: Create a culture of quality starting with strong top management.
  2. Constant improvement: Continually improve its processes and results.
  3. Security and well-being: Ensure patient and workforce safety and wellbeing, based on a people-centered healthcare.
  4. Risk management: Promote risk management based on control and mitigation.
  5. Evidence-based decision-making.

This certification applies to hospitals, health centres, healthcare services, nursing homes and dental clinics, regardless of their nature or size. 

Benefits of this certification:

  • Refined quality of healthcare delivery, ranging from limited resources and ageing populations to challenges such as global pandemics.
  • Promoting timely, safe and people-centred healthcare, thanks to the adaptation of virtual healthcare and technological advances.
  • Improved access to healthcare, promoting transparency and voluntary accountability.
  • Commitment to continuous improvement.


Once the Audit process has been completed, if the implemented system meets the requirements of the protocol "Management systems for quality in healthcare organizations ISO 7101", your organisation will obtain:

  • AENOR Certification in Healthcare organization management ISO 7101
  • Licence to use the Healthcare Quality mark.


AENOR has extensive experience in specific certifications for the medical-hospital sector.