Commitment to 360º Accessibility

AENOR and ILUNION are working together to contribute to making society more inclusive and to facilitate equal access for everyone to goods, services, and environments within the business sphere and its stakeholders.

The commitment to accessibility must be present in all areas of the organization, from governance to environments, products, services, and ICT solutions, including all channels of interaction and communication with both customers and employees.

To understand where a company stands on accessibility, it must have an initial diagnosis to identify areas of improvement, a strategy that outlines a roadmap for addressing and highlighting the actions taken, and the commitment to implement these actions, following the methodology developed by ILUNION.

The 360 Accessibility certification is the milestone that helps to make the organization's voluntary commitment visible, as well as the path to excellence in accessibility, which is key to ensuring equality, a pillar of social sustainability. 

This solution is integrated into the Social Sustainability solutions ecosystem:

The main goal of the 360º Accessibility Commitment certification is to recognize the organization's ability to meet the recommendations of the 360º Accessibility Commitment Model. This Model leads companies to commit to ensuring accessibility is implemented across all areas (360) and in a permanent way, ensuring its continuity. It thus involves incorporating accessibility into the company's strategy and a commitment to complying with it.

In the current context of greater demand and social pressure for companies to contribute to sustainability, this certification contributes to action to improve social sustainability, responding to the slogan of the 2030 Agenda "Leave no one behind".

Scope of certification

The scope of the certification is set by the organization, taking into account:

• The comprehensive strategy of the organization or its services/departments/areas
• It must specify whether it applies to its workforce, its clientele or both
• EIn either case, in all applicable interaction channels.

Benefits:

• Be a leader in its contribution to social transformation, be Agents of Change, by:
  
• Having a process-based model to strengthen and ensure the deployment of a robust strategy for managing 360 accessibility
  
• Having a committed and responsible accessibility governance model.
  
• Incorporating and generalizing accessibility at a strategic level in the organization. Putting people in the centre, be they staff, customers or both. Contributing to the slogan of the 2030 Agenda "Leave no one behind", as well as in products and services, aligning with the Directive on the due diligence of companies in sustainability.
  
• Having a method for reporting to all stakeholders in the organization, and for capturing it in communication elements, such as the Sustainability Report.
  
• Being proactive in supporting and promoting shared responsibility in the commitment to 360º accessibility throughout the entire value chain, contributing to the improvement of social sustainability.
  
• Improve their position with investors and other sources of financing.
  
• Improves the commitment and sense of belonging of employees.
  
• Improved client satisfaction.
  
• Recognition of companies that have been working on accessibility 360 with the Ilunión Accessibility methodology as part of the European Act on Accessibility 
  

Standards: 

• Standard ISO 30145:2021. Human resource management. Diversity and Inclusion
  
• UNE 170001-1 UNE 170001-1:2001 Universal Accessibility.
  Part 1: DALCO criteria to facilitate the accessibility to the environment.
  
• UNE 170001-2:2001 Universal Accessibility
  Part 2: Accessibility Management System
  
• UNE EN 17210: 2021 Accessibility requirements in the built environment
  
• UNE-EN 301549: Accessibility requirements for ICT products and services (WCAG-W3C)
  
• ISO 26000:2010, Guidance on social responsibility