APPLICATION
The AENOR Mark is voluntary. Companies that want AENOR to certify their product must submit their application in accordance with the formats established by AENOR. This application must include information about the company and the characteristics of the products for which certification is sought.
Once AENOR technical staff have analysed the documents, compliance assessment activities will be performed in order to verify that the products comply with the applicable standards:
AUDIT/INSPECTION:
A visit is made to the production centre to carry out the following procedures:
- a) the quality management system is audited in accordance with the UNE-EN ISO 9001 requirements that are directly related to the production process.
- b) The manufacturer's manufacturing process and production controls are inspected to ensure the product complies with the requirements of the standard.
- c) Samples are taken and sent to an accredited laboratory, which performs the tests included in the standards. The manufacturer sends samples identified by the auditor to the laboratory.
TESTING
The laboratory performs the tests established by the standard and sends its report to AENOR.
GRANTING
Using all the information on the activities performed, the Technical Certification Committee (independent body comprising all the interested parties: manufacturers, the Administration, users, monitoring entities and AENOR) will either propose to AENOR that the Mark be granted, or request that one of the activities be repeated due to non-compliance.
Once the Certificate has been granted, the process will continue as the monitoring activities required to keep it must be performed. Samples will be taken, and audits, inspections and tests will be performed on an annual basis. The results are assessed every year by the Technical Certification Committee which decides whether to maintain or remove the Mark.