AENOR Spain

Certification is the action carried out by an independent body, which manifests that an organisation, product, process or service meets the requirements defined in certain standards or technical specifications. AENOR marks prove this certification and constitute a distinguishing factor on the market, improving the image of products and services and building trust among customers and consumers:

• Trust in the organisation itself and in the clients, shareholders, employees, public administrations and social environment of the company.
  
• Trust in the quality and safety of its products and services.
  

The AENOR N certified product mark demonstrates compliance with certain standards. It is a symbol of product quality and safety, and is backed by an independent third party, AENOR, a leader in certification. The AENOR N Mark logo is recognised by public and private users, facilitating the sales of thousands of certified products around the world.

AENOR's N certified product marks are not mandatory; manufacturers can voluntarily submit their products to be fully assessed by independent agencies and specialists in order to objectively ensure that they comply with the quality and safety requirements set forth in the corresponding regulations. The AENOR N mark therefore supplements the CE mark for products covered by harmonised directives and regulations. AENOR N marks are of particular value to customers when the product at issue is not covered by a CE mark.

AENOR performs its own certification system in order to certify each product, which uses applicable standards, technical specifications, certification procedures and features.

The N Mark covers safety boxes in accordance with Standards UNE 108115:1998 and UNE 108115:1998 ERRATUM: 2011

As a compliance assessor, AENOR is a leading product certification entity. The AENOR N Mark has been used to certify more than 100,000 products in more than 40 countries and is one of the five most widely used product quality marks in the world.

The AENOR N Mark is a voluntary marking that allows a company to demonstrate that its product complies with specific provisions compiled in a UNE, EN or ISO standard or in a technical specification. This display of conformity is based on rigorous monitoring of manufacturing processes and testing of end products carried out by AENOR, and enables holders of the N Mark to place their high-quality certified products on the market and to instil confidence in customers.

Royal Decree 314/2006, of 17 March, approving the Technical Building Code (CTE), is the regulatory framework that establishes the requirements that must be met by buildings in terms of basic safety and habitability aspects, established in Act 38/1999 of 5 November, on Building Standards (LOE).

The AENOR N Mark is recognised by the Ministry of Public Works and Transport as a CTE quality symbol. This recognition means that the Administration is sufficiently confident in the products certified under the AENOR N Mark considering that the use of these products in buildings contributes to compliance with the basic requirements set forth in legislation. For this reason, use of AENOR N Mark products benefits all agents involved in constructing a building.

This way, the AENOR N Mark can provide the following advantages:

APPLICATION

The AENOR Mark is voluntary. Companies that want AENOR to certify their product must submit their application in accordance with the formats established by AENOR. This application must include information about the company and the characteristics of the products for which certification is sought.

Once AENOR technical staff have analysed the documents, compliance assessment activities will be performed in order to verify that the products comply with the applicable standards:

AUDIT/INSPECTION:

A visit is made to the production centre to carry out the following procedures:

• a) the quality management system is audited in accordance with the UNE-EN ISO 9001 requirements that are directly related to the production process.
• b) The manufacturer's manufacturing process and production controls are inspected to ensure the product complies with the requirements of the standard.
• c) Samples are taken and sent to an accredited laboratory, which performs the tests included in the standards. The manufacturer sends samples identified by the auditor to the laboratory.

TESTING

The laboratory performs the tests established by the standard and sends its report to AENOR.

GRANTING​

Using all the information on the activities performed, the Technical Certification Committee (independent body comprising all the interested parties: manufacturers, the Administration, users, monitoring entities and AENOR) will either propose to AENOR that the Mark be granted, or request that one of the activities be repeated due to non-compliance.

Once the Certificate has been granted, the process will continue as the monitoring activities required to keep it must be performed. Samples will be taken, and audits, inspections and tests will be performed on an annual basis. The results are assessed every year by the Technical Certification Committee which decides whether to maintain or remove the Mark.

Once the certification process has been completed, organisations obtain: ​

• The AENOR product certificate
  
• A licence to use AENOR's Mark of certified products
  

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