Certification solutions for Smart cities: Driving innovation in our tourist destinations
The evaluation of conformity for Smart Tourist Destinations, in accordance with standards
UNE 178501 and
UNE 178502, focuses on innovation driving mechanisms in tourist destinations, so that they can create differential and highly competitive services, whilst guaranteeing the sustainable development of the tourist destination, whereby it is accessible to all.
The axes for assessing compliance for smart tourist destinations, according to standard UNE 178501, are innovation, technology, universal accessibility, sustainability and governance. The indicators and tools for smart tourist destinations are established in standard 178502. Both seek to increase competitiveness in the tourism sector, and increase the quality of the tourist experience. They form part of a group of key tools, developed by experts in Smart Territories and Cities, to contribute to promoting Smart Territories.
The concept of a Smart Territory is consolidated as one of the basic elements of innovation strategies in territories, and is one of the priorities of the European Union's Horizon 2020 strategies.
Spain will be a pioneering country in terms of innovation regarding smart territories, thanks to frameworks of reference to develop the management of smart territories, structured around a set of standards created in the CTN 178 on Smart Cities. This is a key point to consider when attracting private investments to territories, generating jobs and increasing GDP, productivity and quality of life.
Becoming a smart territory impacts the management model of cities in various areas, such as those related to transparency, digital transformation, mobility, sustainability and economic development, etc. Therefore, in order to properly design public policies, it is important for problems to be anticipated. For this reason, innovation must work as a transverse axis in order to bring solutions to public ex-novo services and traditional services.
Through the specific conformity assessments for this sector, AENOR contributes to the strategy of smart cities and territories, helping to assess the grade of implementation of the measures and actions that identifies and characterises them. Some of the most relevant standards are:
Standards UNE 178501 and UNE 178502 on Smart Tourist Destinations can easily be integrated with other management systems, such as
ISO 14001 or