Certification solutions for Smart Cities: Indicators for services and quality in cities
The evaluation of compliance with ISO 37120, on Sustainable development in cities, is used as an essential benchmarking tool for territories, as it establishes a range of indicators for a city to become a Smart City, in relation to key themes such as governance, economics, education, environmental energy, waste, finances, etc.
The Standard UNE 37120 applies to any city, municipality or local administration that measures its activities in a comparable and verifiable way, regardless of their size or location.
The evaluation of compliance with ISO 37120, on Sustainable development in cities, forms part of a group of key tools developed by experts in Intelligence on Territories and Cities, which contribute towards boosting Smart Territories.
The concept of a Smart Territory is consolidated as one of the basic elements of innovation strategies in territories, and is one of the priorities of the European Union's Horizon 2020 strategies. Spain will be a pioneering country in terms of innovation regarding smart territories, thanks to frameworks of reference to develop the management of smart territories, structured around a set of standards created in the CTN 178 on Smart Cities. This is a key point to consider when attracting private investments to territories, generating jobs and increasing GDP, productivity and quality of life.
Becoming a smart territory impacts the management model of cities in various areas, such as those related to transparency, digital transformation, mobility, sustainability and economic development, etc. Therefore, in order to properly design public policies, it is important for problems to be anticipated. For this reason, innovation must work as a transverse axis in order to bring solutions to public ex-novo services and traditional services.
Through assessing specific compliance in this area, AENOR contributes to the strategy of smart cities and territories, helping to evaluate the degree of implementation of the measures and actions that define them.
Some of the most relevant standards are:
Standard UNE 37120 on Sustainable development in cities can easily be integrated with any other management system, such as
ISO 14001 or