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UNE 178201-2 Systems for managing Smart Cities and Balanced scorecard indicators
Systems for managing Smart Cities and Balanced scorecard indicators.

UNE 178201-2 Systems for managing Smart Cities and Balanced scorecard indicators

Certification solutions for Smart Cities: Attributes and requirements of smart cities

Conformity assessment according to the UNE 178201 Smart cities. Definition, attributes and requirements and the UNE 178202 Smart cities: Management indicators based on the city's balanced scorecards establish the attributes and requirements for a city to be considered a Smart City.

These standards form part of a group of key tools, developed by experts in Intelligence on Territories and Cities, to contribute to boosting Smart Territories.

The concept of a Smart Territory is consolidated as one of the basic elements of innovation strategies in territories, and is one of the priorities of the European Union's Horizon 2020 strategies. Spain will be a pioneering country in terms of innovation regarding smart territories, thanks to frameworks of reference to develop the management of smart territories, structured around a set of standards created in the CTN 178 on Smart Cities. This is a key point to consider when attracting private investments to territories, generating jobs and increasing GDP, productivity and quality of life.

Becoming a smart territory impacts the management model of cities in various areas, such as those related to transparency, digital transformation, mobility, sustainability and economic development, etc. Therefore, in order to properly design public policies, it is important for problems to be anticipated. For this reason, innovation must work as a transverse axis in order to bring solutions to public ex-novo services and traditional services. 

Through assessing specific compliance in this area, AENOR contributes to the strategy of smart cities and territories, helping to evaluate the degree of implementation of the measures and actions that define them. Some of the most relevant standards are:


  • UNE 178301 de Open dataon Open data.
  • UNE 37120 Sustainable development in cities​.
  • Smart Tourism Destinations, in accordance with standards UNE 178501 and UNE 178502.
  • The Standard UNE 178303 on Asset Management in the City.
  • UNE 178104 Comprehensive Smart City management systems
  • The Standard UNE 178105 Universal accessibility in smart cities.
  • Also of major importance for smart territories and cities is the development and progress in other standards, such as the UNE 178402 on Smart Ports and UNE 178101 on Infrastructures, among others.